14.12.15

THE TEN SIGNS YOU NEED TO FIND A NEW HAIRDRESSER THIS YEAR

We have such an emotional connection to our hair; a 'bad hair day' can have such a big impact on our attitude and outlook, while a 'good hair day' makes everything else seem much more rosy. Although a trip to the hairdresser is supposed to be fun, indulgent and relaxing, the anxiety we often feel at the thought of some unknown creative taking a pair of scissors to our barnet is real. Choosing a great hairdresser is a fundamental part of the process; for some it's as intimate as picking a gynecologist or masseuse - because you're putting your trust in their hands to make the next three months of your life bouncy and stylish. If that goes wrong there could well be tears... And hats. I've had my fair share of horrendous experiences over the years, but equally have found some amazing stylists along the way who I completely trust with my split ends and grey roots. While sitting in a salon chair a few weeks ago I started to reflect upon what makes a good experience and what makes a bad; sometimes we all need a little push to switch things up a bit and find ourselves a hairdresser that will fulfill all our wildest dreams. Here are the ten signs you need to find a new hairdresser... Because there's no better time to try something new than a new year.


1. YOU'RE NOT MADE TO FEEL SPECIAL 
Half the reason we pay a small fortune for a stranger to cut an inch of our hair is because we want to be made to feel incredibly special - even for just a couple of hours. If the stylist in question doesn't make you feel like the most important client he's ever had, then what's the point? Showing an interest and engaging in conversation is vitally important; remaining silent and only conversing when essential is just not cool. 

2. EVERYONE LOOKS RUDDY MISERABLE 
There's nothing worse than looking around a salon and seeing that everyone looks like they'd rather be somewhere else. If you don't want to be here, then why would I? It ruins the whole experience if members of the team are looking like their cat just died, hanging around looking messy. If you want to be miserable, go to the staff room where your paying customers can't see! 

3. YOU'RE NOT INVOLVED IN THE DECISION MAKING PROCESS
Although there's a growing trend of hairdressers saying 'you wouldn't tell a doctor how to do his job, so let me just do my thing', it's just not practical. We're the ones that have to leave the salon and love our look, re-styling it every single morning; involving us in that process and understanding what's practical, realistic and workable will ensure a much happier customer.  

4. STYLISTS DELIBERATELY GO AGAINST REQUESTS 
Building on the previous point, there's nothing worse than asking for no layers or 'only an inch off', to be presented with a Rod Stewart-esque 'do at the end of it. I've left salons almost in tears before, when they've compeltely ignored my pleas and ruined six months worth of hair growing to get everything the same length.

5. THEY LEAVE YOU ALONE AT THE BACKWASH FOR AN HOUR 
Half the enjoyment of popping to the salon on a Saturday afternoon is a cup of tea, magazines on tap and time out from the world. Leaving a client on the backwash for an hour while their colour develops is really bad customer service - and horrendously awkward for our necks! Just don't. 

6. CHARGE YOU FOR TEA, THEN DRAG YOU AWAY UNTIL IT GETS COLD
I'm all for salons making a few extra bob on refreshments, but don't make me pay £4.00 for a cup of tea and then drag me away just as it reaches optimum temperature. I would pay significant amounts for their to a re-heating service in my hairdressers. Nobody likes a luke warm English Breakfast. 

7. CONTINUALLY PLAY ON THEIR PHONES 
A huge bugbear of mine... What's going on in your phone that's more important than my hair? Put it away until I'm gone! Reiterating my point about making you feel special, checking Twitter or texting your mate about post-work cocktails isn't appropriate while you're on the salon floor. 

8. HAIRSPRAY IS SPRAYED LIKE IT'S GOING OUT OF FASHION 
When they spray so much hairspray that you need an inhaler (when you don't even suffer from asthma,) then you know it's a problem. Using styling products sparingly is much more effective and leaves clients feeling like their hair is swishy - rather than a lego cut out. It makes me feel nauseous, plus I spend the whole journey home combing through my hair with my fingers in an attempt to make it look normal. 

9. THEY TREAT CLIENTS LIKE A CONVEYOR BELT 
We all know time is precious when you're working with people (and inevitably running over your allotted time,) but literally walking from one station to the next makes us feel like we're on a conveyor belt. While waiting for my colour to develop recently, I watched as stylists were treating clients like they were tasks on the Generation Game; it made me feel a bit sad and wondered why they didn't just take some time to walk on client out and another in. Sometimes the little things make all the difference. 

10. THERE'S NO 'GOODBYE' OR LASTING IMPRESSION 
When we've just forked out hundreds of pounds on a new 'do, a little courtesy walk to the front desk and a 'cheerio' is surely part of the basic service? Leaving a lasting positive impression is a sure fire way to get that client to come back, but letting us totter off with a slightly confused and disappointed face will see us searching for an alternative.

Have you ever visited a salon where you've experienced any of the above? Has it made you switch to a new hairdresser, or are you guilty of just putting up with it?


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15 comments

  1. Ahh Number 4 always gets me. I understand that the stylist may know best but hate when they go off track.

    Joy to The world

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  2. I have to honestly answer 'yes' to all of the above. :( I sometimes even kid myself into believing that it will be different next time - it never is.

    Great post. :)

    Lou
    www.LoveHappinessYoga.com

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  3. Fantastic post. I hate going to the hairdresser, I'm absolutely terrified of what they'll do to my hair because the last few times have really disappointed me. I definitely need to find a good hairdresser next year!

    www.electricsuede.com

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  4. number 8 is sooo true! I decided to skip going to fancy salons because this is exactly the treatment I used to get. I now cut/colour/style my hair with a friend of my mum's who has a tiny salon in her house. Cosy, friendly and warm and we watch soap operas whilst talking about everything else :)

    Pam xo/ Pam Scalfi♥

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    Replies
    1. that's my sort of hairdresser! I need to find someone like this here in Kent! xx

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  5. I've just discovered Smooth You in Dalston Junction. Love, love this plae! Jaizki is my favourite hairdresser but they are all really good. You girls need to check them out! x

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  6. The amount of time I have been to salons and they just can't wait to get rid of you and seem to spend more time talking to other stylists than doing my hair is shocking

    Lauren x | www.laurenapowers.blogspot.com

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  7. I hate going to the hairdressers, I went to a new one last month and they totally went agasint what i wanted, now my months of growing out my fringe was so not worth it! Now its back to growing it for months!

    Amy x
    amysthoughtsblog.blogspot.com

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  8. I've been with the same hairdressers for years. They only have two stylists and both of them have tended to my hair in the past and I've always trusted them. A few months ago I wanted my hair stripped and dyed a new colour. It's a bit of a long story but to cut it short I was thoroughly unimpressed with what they ended up doing and ended up going somewhere else to get it corrected after I went down to tell them I wasn't happy and pretty much got fobbed off. I think I'll now be moving to that hairdresser permanently as their trims are much cheaper! x

    Becky @ The Little Blog of Beauty

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  9. Good points but I defos am at the right hairdressers; mine is great! xx
    alicekatex

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  10. I was waiting at a barbershop once to get my son's haircut and the barber was cutting someone else's hair and stopping every minute or so to text on his phone. There were at least 3 other people waiting for haircuts and a full shop. I left and never looked back. For me though, #1 is huge because I get my hair braided all the time. Yes I know my hair is thick and there is quite a bit of it, but if someone is complaining about my thick hair and I hear them, that's it for me. I'm very cautious about new hairdressers because of that. Lack of professionalism is a major pet peeve of mine.

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  11. I need a new hairdresser! Really enjoyed this post and can relate to practically all the signs that point to me needing a new hairdresser! My hair needs some proper T.L.C!

    - Holly
    x

    http://iblogthefashion.blogspot.co.uk

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  12. I remember sitting next to a lady in a hairdressers once and the stylist was asking her what she wanted, when she explained he blunty said 'you're too old and fat for that to work' it just went completely silent and my eyes gave away my shock, she handled it really well but I think I'd have burst into tears! I agree with everything you said here and I actually dread the hairdressers and I've never found one I love! xx

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  13. I swear my hair stylist and I have a purely platonic-hair-related love story, this post just reminded me how lucky I am to have found "the one" haha - because I definitely have some horror stories under my belt (orange hair disaster)!

    www.perladiaries.com

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  14. I am yet to find a hairdresser that does not commit number 3 or 4!

    Maira @ mxdemagazine.tumblr.com

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